Terms & Conditions

1. Acceptance of Terms

By accessing or using StayNGO, you agree to these Terms & Conditions.

2. Services

StayNGO provides a platform to search and book accommodations. We act as an intermediary between users and property providers.

3. User Accounts

• Users must provide accurate information
• You are responsible for maintaining account confidentiality

4. Bookings

• All bookings are subject to availability
• Confirmation is provided via email/app notification
• Prices may vary based on demand and availability

5. Payments

• Payments are processed through secure third-party providers
• StayNGO does not store full card details
• Applicable taxes and fees will be displayed before payment

6. Cancellations & Refunds

• Policies vary by property
• Refunds depend on selected booking terms
• Processing time depends on payment provider

See the full Cancellation & Refund Policy for details.

7. User Conduct

Users agree not to:

• Use the platform for unlawful purposes
• Provide false information
• Engage in fraudulent activities

8. Third-Party Responsibility

StayNGo is not responsible for:

• Quality of accommodation
• Property-related disputes
• Service deficiencies by partners

9. Limitation of Liability

StayNGo shall not be liable for:

• Indirect or incidental damages
• Losses due to external factors beyond our control

10. Termination

We reserve the right to suspend or terminate accounts in case of misuse.

11. Intellectual Property

All content, branding, and design belong to StayNGo.

12. Governing Law

These terms are governed by the laws of India.

13. Contact